WHY PYRIOS

Experts in communication technology for contact centre and workplace collaboration

We are the team behind Australasia’s smartest communications technology deployments in contact centres and modern workplaces.

For 20 years we’ve delivered communications technology, consulting, integration, and managed services to ensure our clients deliver brilliant customer interactions and workplace collaboration.

EXPERTS TO LEAD THE WAY

The thing clients want from us is simple: experts to lead the way.

Since 1999 we’ve helped businesses on both sides of the Tasman to tune their communications technology with changing markets and new forms of communication.

We understand what’s important to our clients, the way they work, and how their customers and employees expect to talk and communicate.

When you work with Pyrios, you’re in expert hands. We know contact centre and workplace collaboration technologies inside-out. And we know how to get them working to keep your customers close and your staff at peak performance.

WHEN YOU NEED PYRIOS

Clients call on Pyrios when they need to reduce communications costs, improve contact centre performance, open new marketing channels, win new customers, and gear up communications for rapid expansion.

We solve simple problems, like missed calls, a queueing glitch, or poor contact centre response times, to more strategic systems integration and omnichannel customer engagements.

It’s specialised work best left to an expert.

Pyrios takes care of the complexity so you excel at the things that matters most – retaining customers, improving staff productivity, and increasing profit.

EXPERTS TO ENABLE BUSINESS SUCCESS

We deliver customer engagement and workplace collaboration solutions to keep our clients at the top of their game.

  • Business communication solutions are complex. Our expertise makes the technology and processes work for your business.

  • Understanding it’s not just about technology, it’s about enhancing customer engagement and enabling workplace collaboration.

  • We apply customer-centred thinking to transform customer experience and workplace productivity.

  • More than anything, we’re about helping our clients consistently operate at peak performance.

     

WHAT OUR CUSTOMERS SAY

I can’t speak highly enough of Pyrios – from pre-stage through to post deployment, they were accessible day and night, and they provided great ideas and industry best practice guidance. It felt like we were working with like-minded people.

Heather Crichton, GM Member Support Services

Pyrios is a fantastic partner – not only delivering a great solution but also providing regular training and support to ensure we get the most from PureCloud.

Cynthia Patterson, GM Global Technology & Services

The thing I value most is the no-nonsense approach. Pyrios takes away the complexity and makes it really simple for us.

Sam Youssif, General Manager, Customer Satisfaction & Operations

 A good supplier is part of your business. They understand what you’re trying to achieve and provide options rather than pitch products. Pyrios knows our business and what we’re trying to achieve.

Ian Cormack, Service Manager, Communications and Shared Services

Contact the experts in communication technology

GET IN TOUCH