From the Desk of Robyn O’Reilly
VP & Business Head A/NZ
I am pleased to advise that Pyrios is now part of AGC Networks and its subsidiary Black Box Network Services, following the planned acquisition announced last month.
We will be stronger together and will now move forward with our plans to write the next chapter on cultivating and strengthening our relationships, enhancing our relevance and delivering results that help accelerate your business.
We will continue to focus on customer engagement and workplace collaboration solutions for the modern workplace along with adding adjacent solutions as a combined business.
Naturally, our top priority is our customers and the solutions we provide to ensure they deliver world class customer experience and workplace tools. With the backing of AGC | Black Box we draw on a much larger pool of expertise and complementary services to confidently lead our customers into the future.
Pyrios’ success on both sides of the Tasman provides AGC | Black Box with an immediate foothold in this part of the world to further bolster its global business.
The combination delivers a trans-Tasman business footprint and portfolio of solutions in the unified communications and contact centre spaces with unmatched ability in the region.
We do not expect any changes in how we do business and be rest assured the same familiar faces will continue to support your business needs.
My role has changed from CEO to VP & Business Head A/NZ, reflecting a broader trans-Tasman business focus. Rod Maxwell continues as Australia Country Manager.
These are exciting times for our business in this part of the world.
However, I acknowledge that right now the world is a less certain place as we face down the evolving pandemic and confront the changes it forces on our families and the way we work.
We remain resilient and in a stronger position to help our customers adapt to this new and changing world.
VP & Business Head A/NZ
AGC Networks Completes Acquisition of Pyrios
AGC Networks has completed the acquisition of Pyrios Pty Limited (Australia) and Pyrios Limited (New Zealand) through its indirect subsidiary – Black Box Networks Services Australia Pty Ltd and Black Box Networks Services New Zealand Ltd respectively. Pyrios is an expert in communication technology delivering customer engagement and workplace collaboration solutions.
The acquisition of Pyrios will substantially increase and strengthen AGC | Black Box presence and offerings in the Australia and New Zealand market. This will also enhance the current solution portfolio of AGC and Black Box in the UC and Contact center space and Cloud services.
Sanjeev Verma, AGC | Black Box
“We are excited to welcome Pyrios to the AGC family,” said Sanjeev Verma, Executive Director and CEO of AGC Networks and President and CEO of Black Box Corporation. “This acquisition is a logical extension to AGC’s leadership in the Unified Communication & Enterprise Communication space. Our pursuit is to remain the customer’s trusted partner in providing technology solutions and services and this combination of Pyrios and AGC | Black Box will strengthen our relationship and relevance with our combined customers in the region”, Verma continued.
Mark Charlesworth, Pyrios
Mark Charlesworth, MD Pyrios, said “This acquisition will see the bringing together of two complementary businesses that will provide a broader range of solutions and expertise to the Australian and New Zealand markets, and grow a rapidly expanding Customer Experience Cloud services business with the backing of a global organization.”
Robyn O’Reilly, Pyrios
Speaking on the occasion, Robyn O’Reilly, CEO, Pyrios said “The team and I are excited and look forward to integrating with AGC | Black Box and being a part of a Global leading organization offering an enhanced portfolio of solutions to our customers in the region”.
Rohit Himatsingka, SVP & Head Corporate Development, & Strategy, AGC Networks said “AGC’s two-pronged approach of focusing on bringing the best-of-breed technology solutions to the customers and augmenting the Glocal organization through local expertise continues to be at the center of our strategic initiatives to deliver value to all stakeholders.”
The current employees of Pyrios will continue to diligently serve the customers with business as usual approach and this acquisition will add additional international expertise and offering portfolio with the parentage of AGC | Black Box within the fold.