Pyrios unveils extended TaaS portfolio for Government Agencies
Contact centre specialist introduces Genesys Cloud services and support capabili [...]
Behold, the Universal Agent
Modern contact centre platforms and APIs have set the stage for a new breed of [...]
Contact Centre Technology Breaks Traditional Boundaries
Newly extensible platforms help businesses shrink technology ecosystem for end- [...]
AGC Networks Acquires Pyrios
From the Desk of Robyn O'Reilly VP & Business Head A/NZ I am pleased to adv [...]
Getting the best from at-home agents
The ranks of at-home contact centre agents have swelled as centrally located co [...]
Pulse of the Contact Centre
A certain pandemic has turned the world on its head. With lockdown measures now [...]
Pyrios extols expertise over technology on 20th anniversary
Expertise trumps technology in customer experience transformation projects Roby [...]
Royal Commission puts contact centre ethics in spotlight
Billing the dead for financial advice makes a great news headline. But this and [...]
Pyrios appoints new service and support managers
Auckland, 28 March 2019 – Trans-Tasman business communications technology expert [...]
Building a gender balanced world through collective action
Who am I to beat the drum for building a more gender-balanced world – I’m the CE [...]