Pulse of the Contact Centre
A certain pandemic has turned the world on its head. With lockdown measures now [...]
Pyrios extols expertise over technology on 20th anniversary
Expertise trumps technology in customer experience transformation projects Roby [...]
Royal Commission puts contact centre ethics in spotlight
Billing the dead for financial advice makes a great news headline. But this and [...]
Pyrios appoints new service and support managers
Auckland, 28 March 2019 – Trans-Tasman business communications technology expert [...]
Building a gender balanced world through collective action
Who am I to beat the drum for building a more gender-balanced world – I’m the CE [...]
New year, new office
Auckland, 29 January 2019 – Pyrios will cut the ribbon on its new New Zealand h [...]
Microsoft Inspire 2018 Highlights: collaborate, innovate, accelerate
Pyrios’ Mark Charlesworth delivers his take on Microsoft Inspire 2018, the even [...]
UCLogiq strikes gold with Microsoft
Auckland, 26 June 2018 – Microsoft integrator UCLogiq has achieved Microsoft Gol [...]
Cloud contact centres: different model, same risks
With all things cloud casting a long shadow over the way businesses approach cu [...]
Innovation – don’t lose sight of its real meaning
It seems these days everyone’s in the business of innovation. Emerging and matu [...]